Technology Summit for Victim Service Providers

On July 24, 2014, the RAND Corporation brought together two communities: victim service providers and technology innovators, for a national one-day summit at the Computer History Museum in Silicon Valley to discuss leveraging technology so victims of crime can quickly and effectively obtain the help they need.

Each year, more than 26 million people in the U.S. are victims of crime. Many of these victims have encountered a range of crimes such as sexual assault, family violence, financial exploitation, gun violence, identity theft, burglary, or stalking. While numerous and diverse victim service providers exist, these services largely operate in silos with varying levels of technical sophistication. As a result, many victims cannot easily determine the best initial contact to receive help.

Addressing this issue requires a unique blend of technology and policy solutions. This summit brought together technical experts, victim service providers, and other key stakeholders who identified requirements, capabilities, and strategies to create a mutually reinforcing technological ecosystem for victims of crime. They recommended that a tech-forward approach that includes electronic records and a technology platform based on a database of services will help resolve many of the challenges faced by crime victims and the organizations that serve them.


For a backgrounder on Summit attendees, please click here.