The 2014 Technology Summit for Victim Service Providers

Identifying Challenges and Possible Solutions

by Nelson Lim, Sarah Michal Greathouse, Douglas Yeung

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On July 24, 2014, the RAND Corporation hosted a national summit on leveraging technology to enable victims of crime to more quickly and effectively obtain the help they need. The summit brought together technical experts, victim service providers, and other key stakeholders to identify requirements, capabilities, and strategies to create a mutually reinforcing technological ecosystem for victims of crime. This document summarizes discussions and observations made by the summit attendees. The document also highlights challenges, research questions, and possible solutions to use technology to improve various aspects of victim services.

The research reported here was conducted in the RAND Safety and Justice Program, which addresses all aspects of public safety and the criminal justice system, including violence, policing, corrections, courts and criminal law, substance abuse, occupational safety, and public integrity. This program is part of RAND Justice, Infrastructure, and Environment, a division of the RAND Corporation.

This report is part of the RAND Corporation Conference proceeding series. RAND conference proceedings present a collection of papers delivered at a conference or a summary of the conference.

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