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Remuneration and its Motivation of Service Personnel

Focus Group Investigation and Analysis

by Hans Pung, Laurence Smallman, Tom Ling, Michael Hallsworth, Samir Puri

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This document, prepared for the UK Ministry of Defence (MOD), presents key findings and trends from a series of focus groups which RAND Europe conducted at a tri-Service level. The objective of this work was to better understand the views of serving personnel of the pay and allowance package provided by the MOD and to identify trends for further analysis. This report does not purport to provide a statistical extrapolation of the views of the British Armed Forces — in fact the use of focus group are a qualitative research technique, and, thus, do not aim to draw statistically significant findings; however, it does provide a strong evidence base and highlights key trends and areas for further analysis. This report will be of interest to UK defence policymakers working in the Human Resources field. It may also be of wider interest to other parts of the MOD, other personnel professionals, and academics.

Table of Contents

  • Chapter One

    Introduction

  • Chapter Two

    Key Findings

  • Chapter Three

    Project Methodology

  • Chapter Four

    Focus Group Conduct and Composition

  • Chapter Five

    Focus Group Perceptions

  • Chapter Six

    Linking Questions to Target Issues

  • Chapter Seven

    Areas for Further Study

  • Appendix A

    Focus Group Protocols

  • Appendix B

    Focus Group Demographics

  • Appendix C

    Aligning Perception of Remuneration Provision and Outcomes

Research conducted by

The research described in this report was prepared for the UK Ministry of Defence and was conducted by RAND Europe.

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