Cover: Timely Assistance

Timely Assistance

Evaluating the Speed of Road Home Grantmaking

Published May 5, 2008

by Rick Eden, Patricia Boren


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After hurricanes Katrina and Rita, the federal government made available $8.1 billion to help Louisiana reconstruct its housing stock. Louisiana's governor established the Road Home (RH) program to disburse the federal funds as grants to eligible homeowners. This documented briefing assesses whether the RH grantmaking process has performed in a timely fashion. Although some applications have been processed in a timely manner, the overall timeliness of the grantmaking process has not been consistently good and predictable. On average, homeowners had waited about 250 days for grants; many had waited well over a year. Many homeowners who applied early in the program had not received grants by mid-December 2007. For example, only about half of eligible applicants who applied in December 2006 had received grants a year later. To foster improvement in timeliness, the program should establish time goals for the total process and each major segment, both for the typical time and for variability.

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This research was sponsored by the Louisiana Recovery Authority and was conducted under the auspices of the RAND Gulf States Policy Institute and the Environment, Energy, and Economic Development Program (EEED) within RAND Infrastructure, Safety, and Environment (ISE).

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