Supplier Relationship Management at Army Life Cycle Management Commands
Gap Analysis of Best Practices
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Purchases of weapons systems and other goods and services now account for the majority of U.S. Army expenditures. This means the Army's ability to get the most out of its budget will depend on how well it manages its suppliers. This document examines current supplier relationship management (SRM) practices in the Army, identifies SRM best practices the Army may wish to consider, and focuses on how the Army can gain better performance and reduce total costs by improving its management of and partnering with large defense suppliers.
Table of Contents
Chapter One
Introduction
Chapter Two
SRM Best Practices
Chapter Three
SRM Stages at AMC
Chapter Four
Critical Success Factors at AMC
Chapter Five
Conclusions and Recommendations
Appendix A
Interview Protocol and Summary of Responses
Appendix B
A Detailed Description of Krause and Handfield's Supplier Development Model
Appendix C
Blank PPIRS Form
Appendix D
Organizational Impediments to SRM
Research conducted by
The research described in this report was sponsored by the United States Army and conducted by the RAND Arroyo Center.
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