The Puzzle of Changing Relationships

Does Changing Relationships Between Healthcare Service Users and Providers Improve the Quality of Care?

Published in: The Puzzle of Changing Relationships : Does Changing Relationships Between Healthcare Service Users and Providers Improve he Quality of Care (London : Health Foundation, Mar. 2013), 64 p

Posted on RAND.org on March 01, 2013

by Janice S. Pedersen, Laura Brereton, Jennifer Newbould, Ellen Nolte

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This report aims to contribute to the understanding of how changing relationships impacts on the quality of care. It does this by reviewing the conceptual and theoretical literature on relationships between service users and providers and then exploring the extent to which a chosen set of interventions correlate with the conceptual evidence, and their likely impacts on the quality of care.

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