Jennifer Newbould

Photo of Jennifer Newbould
Research Leader
Cambridge Office


Ph.D., University of London; B.Sc. in sociology, University of Guildford

Media Resources

This researcher is available for interviews.

To arrange an interview, contact RAND Europe Media Relations at +44 (1223) 353 329, x2560, or email

More Experts


Jennifer Newbould is a research leader at RAND Europe. She has extensive experience in health care research having conducted numerous research projects for clients including the Department of Health, NIHR and NICE.

Newbould specialises in qualitative research techniques, particularly the use of interviews. She is particularly interested in patient experience and is currently working on projects about telephone triage in general practice as an alternative to face to face appointments, research on patient responses to questionnaires about GP consultations and an evaluation of the UCLH/Macmillan cancer centre. 

Newbould holds a Ph.D. from the University of London and B.Sc. in sociology from the University of Surrey.

Concurrent Non-RAND Positions

Honorary Research Fellow, University of Cambridge

Recent Projects

  • Improving patient experience in primary care
  • Evaluation of the UCLH/Macmillan cancer center
  • Telephone triage as alternative to face to face contact in general practice
  • Evaluation of the Q initative

Selected Publications

Newbould J, Smith FJ, Francis S-A, "I’m fine doing it on my own: partnerships between young people and their parents in the management of medication for asthma and diabetes," Journal of Child Health Care, 2008

Smith FJ, Taylor KMG, Newbould J and Keady S, "Medicines for chronic illness at school: experiences and concerns of young people and their parents," Journal of Clinical Pharmacy and Therapeutics, 33(5), 2008

Newbould J, Francis S-A, Smith FJ, "Young people’s experiences of managing asthma and diabetes at school," Archives of disease in childhood, 92, 2007

Newbould J, Taylor D, Bury M, "Lay led self-management in chronic illness: a review of the evidence," Chronic Illness, 2(4), 2006

Newbould J "The ideas and health context from which self management emerged," in Jones, F.R. (Ed), Working with self-management courses – The thoughts of participants, planners and policy makers, Oxford University Press, 2010