ResearchPosted on rand.org Dec 17, 2020Published in: Journal of Contingencies and Crisis Management, Volume 28, Issue 4, Special Issue: Technological Mediation for Disaster Risk Management, pages 482–484 (December 2020). doi: 10.1111/1468-5973.12304
Emergency risk communication is a crucial part responding to crises. Right now, vulnerable groups are experiencing disproportionately negative outcomes from communication missteps surrounding COVID-19. In this commentary, we describe the missteps and outline strategies that response organizations can take to improve communication for vulnerable groups.
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