Download
Download eBook for Free
Full Document
Format | File Size | Notes |
---|---|---|
PDF file | 0.6 MB | Use Adobe Acrobat Reader version 10 or higher for the best experience. |
Summary Only
Format | File Size | Notes |
---|---|---|
PDF file | 0.2 MB | Use Adobe Acrobat Reader version 10 or higher for the best experience. |
Purchase
Purchase Print Copy
Format | List Price | Price | |
---|---|---|---|
Add to Cart | Paperback126 pages | $27.50 | $22.00 20% Web Discount |
Designing and implementing performance metrics that support Army goals requires analysis of how different metrics would affect recruiter behavior and, in turn, recruiters’ contributions toward achieving the Army’s goals. The authors evaluate traditional performance metrics, such as number of contracts signed per month per recruiter, and find that they do not adequately measure recruiter effort, skill, and productivity. They then develop a “preferred performance metric” that takes into account the difficulty of recruiting different types of youth in various markets. Using a performance metric that better reflects Army values and more accurately assesses recruiter effort and skill would have significant benefits. However, because the recruiter reward system is deeply engrained, the authors propose modest, gradual changes to the system — for example, improving mission allocation algorithms to reflect variations in market quality and differences in market segments and lengthening the performance evaluation window to at least six months to reduce emphasis on monthly station-level mission accomplishment.
Table of Contents
Chapter One
Introduction
Chapter Two
Models of Recruiter Effort, Market Quality, and Enlistment Supply
Chapter Three
Data and Econometric Estimates of Contract-Production Models
Chapter Four
Empirical Analysis of Performance Measures
Chapter Five
Choosing Performance Windows and Organizational Units for Evaluation
Chapter Six
Conclusions
Appendix A
Allocation of Recruiter Effort: Implications of a Microeconomic Model
Appendix B
Recruiter Behavior in the Face of Risk
Research conducted by
The research described in this report was sponsored by the United States Army and conducted by the RAND Arroyo Center.
This report is part of the RAND Corporation Monograph series. RAND monographs present major research findings that address the challenges facing the public and private sectors. All RAND monographs undergo rigorous peer review to ensure high standards for research quality and objectivity.
This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit www.rand.org/pubs/permissions.
The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.