Strategies for Enhancing Prehospital Outcomes for Cardiac Arrest (EPOC)
RAND Health Quarterly, 2023; 10(2):2
RAND Health Quarterly, 2023; 10(2):2
RAND Health Quarterly is an online-only journal dedicated to showcasing the breadth of health research and policy analysis conducted RAND-wide.
More in this issueOut-of-hospital cardiac arrest (OHCA) is a common, life-threatening event that is a leading cause of death in the United States. However, it is unclear how to design strategies that can be successfully implemented in emergency medical services (EMS) agencies and broader emergency response systems (such as fire, police, dispatch, and bystanders to OHCA events) in different communities to help improve daily care processes and outcomes in OHCA. The National Heart, Lung, and Blood Institute–funded Enhancing Prehospital Outcomes for Cardiac Arrest (EPOC) study lays the foundation for future quality improvement efforts in OHCA by identifying, understanding, and validating the best practices adopted within emergency response systems to address these life-threatening events and by addressing potential barriers to implementation of these practices. RAND researchers developed recommendations covering all levels of the prehospital OHCA incident response and the principles of change management necessary to implement those recommendations.
Out-of-hospital cardiac arrest (OHCA) is a common, life-threatening event that is a leading cause of death in the United States. Of the approximately 305,800 cases of OHCA treated by emergency medical services (EMS) in 2021, about 91 percent result in death (Cardiac Arrest Registry to Enhance Survival, 2021). An estimated 24 percent of patients survive to hospital admission, and 9 percent are discharged alive (Cardiac Arrest Registry to Enhance Survival, 2021). A 2015 National Academy of Medicine report highlighted substantial regional variations in successful OHCA response and treatment across the United States—specifically, survival rates between communities (Graham, McCoy, and Schultz, 2015).
To improve patient outcomes, it is imperative to understand how EMS agencies treat OHCA in routine clinical practice. The American Heart Association (AHA) recognizes the chain of survival as an operational framework for assessing EMS response to OHCA. This framework consists of six interdependent links:
Each link in the chain of survival must be considered when evaluating opportunities for improving EMS care quality for OHCA. When these links are implemented, victims have improved chances of survival. For example, among nontraumatic cardiac arrests witnessed by bystanders and found in a shockable rhythm in 2021, survival was actually 29 percent (Cardiac Arrest Registry to Enhance Survival, 2021).
However, it is unclear how to design strategies that best address these links and can be successfully implemented in EMS agencies and broader emergency response systems (such as fire, police, dispatch, and bystanders to OHCA events) in different communities to help improve daily care processes and outcomes in OHCA. Accordingly, the National Heart, Lung, and Blood Institute (NHLBI)–funded Enhancing Pre-Hospital Outcomes for Cardiac Arrest (EPOC) study lays the foundation for future quality improvement efforts in OHCA by identifying, understanding, and validating the strategies adopted within emergency response systems to address these life-threatening events and by addressing potential barriers to implementation of these practices. These approaches, taken together, form the EPOC strategies described in the study.
The findings from the EPOC study were analyzed to produce strategies to improve OHCA survival and care delivery in communities across the United States. The two aims of the EPOC study leading to the strategies were:
The study focused on prehospital care in Michigan, particularly those EMS agencies that participated in the Michigan Cardiac Arrest Registry to Enhance Survival (MI-CARES) (Abir et al., 2021). We focused on care in the prehospital setting because this area of care has been shown to vary strongly across communities, and little is known about the impact of different processes of care for OHCA despite its importance.
This study used a mixed-methods approach. First, a quantitative analysis was performed to stratify high-, intermediate-, and low-performing emergency response systems. Second, we conducted in-depth, semistructured key informant interviews and multidisciplinary focus groups with more than 160 personnel from 911/dispatch, EMS, non-transport fire, and police in nine emergency response systems with high-, intermediate-, and low-survival outcomes to produce and validate our findings. Information from these site visits was then compiled and analyzed using qualitative analysis. Strategies identified from the qualitative analysis were extracted by two researchers into templates organized by different categories relating to the OHCA system of care to inform our strategies. Third, we conducted a literature review of peer-reviewed publications to determine how our findings might be enhanced and refined by the current academic knowledge on the varied issues across the system of care for OHCA. Approaches were deemed applicable for our strategies according to the level of supporting evidence from all of the qualitative and literature review data.
One of the approaches we used to identify best practices was to compare the high-performing emergency medical systems that we visited with the low-performing ones. We started with site visits to high-performing sites and to low-performing sites. Upon completing these site visits, we looked across the interview and focus group transcripts to see what high-performing systems did (and, conversely, low-performing systems did not do). These comparisons helped identify promising OHCA response strategies, especially those that were noted as important for success in high-performing sites and were absent in low-performing sites. Promising practices were also identified in low-performing sites, particularly where they address important barriers to high performance, and some informed the recommended strategies in this report. The two intermediate performing systems were in rural areas with some creative solutions to OHCA response in the setting of poor resources.
Findings from the analysis revealed strategies to improve OHCA survival and potential practices to improve care delivery from a system-of-care perspective. We developed a total of 49 strategies covering all levels of the prehospital OHCA incident response and the principles of change management necessary to implement the strategies. These are listed in Table 1. These strategies cover the incident, stakeholder, and system levels. Strategies to improve OHCA outcomes can be adopted by individual stakeholders but are also applicable across the system of care.
| No. | Category | Strategy |
|---|---|---|
| Incident level | ||
| 1 | Activation phase | Use modern location identification technology to find the emergency. |
| 2 | Leverage tools to improve recognition of cardiac arrest for public and frontline providers. | |
| 3 | For dispatch centers, conference rather than transfer callers. | |
| 4 | Send responders from different disciplines to reduce response times. | |
| 5 | Dispatch the closest qualified units regardless of jurisdiction. | |
| 6 | Advocate payment models that eliminate or reduce charge on patients for high acuity emergencies. | |
| 7 | Pre-arrival phase | Provide 911 callers with pre-arrival instructions for scene preparation and CPR/automated electronic defibrillator (AED) use. |
| 8 | Develop processes for dispatch to use in providing updates to responding units as additional information from the scene becomes available. | |
| 9 | Foster the practice of game planning while responding to the scene. | |
| 10 | On-scene phase | Provide high-quality CPR throughout the incident. |
| 11 | Foster effective on-scene communication and a culture of constructive feedback. | |
| 12 | Adapt the scene or patient positioning to facilitate care. | |
| 13 | Use modern clinical equipment effectively and appropriately. | |
| 14 | Early professional response sub-phase | Encourage aggressive CPR and AED intervention by the first emergency personnel on the scene, including police and non-transport fire. |
| 15 | For early responders, keep dispatch updated on patient condition and resource needs. | |
| 16 | Full resuscitation team sub-phase | Appoint one responder to manage the logistics of the scene. |
| 17 | Track the resuscitation team's work in real time using a formal checklist. | |
| 18 | Deploy a sufficient number of qualified personnel to fill necessary roles on scene. | |
| 19 | Send more than one advanced provider to the incident. | |
| 20 | Crews stay on scene and do the work. | |
| 21 | Transport phase | Leverage other first responders to drive the ambulance so multiple EMS personnel can work together in the patient compartment. |
| 22 | Transport OHCA patients with advanced life support (ALS) units or arrange to meet an ALS unit on the way to the hospital. | |
| 23 | Consider use of ventilators and mechanical CPR devices to offset limitations of care while in-transport. | |
| 24 | Communicate patient information to the receiving hospital in a meaningful way. | |
| 25 | Emergency department handoff phase | Provide structured handoffs in an efficient, standardized manner. |
| 26 | Facilitate active engagement of all participants in the handoff. | |
| 27 | Debriefing phase | Conduct a debriefing after a cardiac arrest event. |
| 28 | Collect and share information from various sources (i.e., AED recordings, body camera recordings, documentation) and generate reports on all cardiac arrest incidents for quality improvement purposes. | |
| Stakeholder level | ||
| 29 | Community factors | Implement community education programs on cardiac arrest recognition, performing CPR, and AED application. |
| 30 | Invest in public access AED programs. | |
| 31 | Emergency responder training | Create a standardized training program for each stakeholder tailored to their specific roles. |
| 32 | Ensure that recurrent training occurs on OHCA topics. | |
| 33 | Promote cross-training responders in multiple roles. | |
| 34 | Material resources | Invest in robust grant writing resources. |
| 35 | Public safety agency culture | Encourage agency leaders to enhance the resuscitation culture of their agencies. |
| 36 | Public safety agency quality improvement | Develop a structured quality improvement program for cardiac arrest. |
| System level | ||
| 37 | Cultivating community-institution relationships | Engage with community organizations. |
| 38 | Cultivating institutional relationships | Establish a culture of open communication among institutional stakeholders. |
| 39 | Maximize the frequency of crew interactions in both emergency and non-emergency settings. | |
| 40 | Interdisciplinary training | Implement collaborative training opportunities across stakeholders. |
| 41 | Collective resource management | Consolidate high-cost resources as a mechanism to provide optimal care for the community. |
| 42 | Regionalization/standardization | Establish a standardized care protocol for all stakeholders. |
| 43 | Ensure compatibility of the equipment used across responder groups. | |
| 44 | Interdisciplinary quality improvement | Provide feedback on OHCA performance and outcomes to all responder groups. |
| 45 | Share data in aggregate and review performance jointly. | |
| Change management | ||
| 46 | Change management | Understand the red tape, financial barriers, and incentives that stakeholders must navigate. |
| 47 | Involve all stakeholders in changes. | |
| 48 | Implement change in phases. | |
| 49 | Run a trial period and gather feedback on new equipment, policy, etc., before widely disseminating changes. | |
This research was funded by the National Institutes of Health (NIH) National Heart, Lung, and Blood Institute (NHLBI) and was carried out as a collaboration among researchers from the University of Michigan, within the Quality Measurement and Improvement Program in RAND Health Care, and SaveMiHeart.
More in this issueRAND Health Quarterly is produced by the RAND Corporation. ISSN 2162-8254.
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