Strategies for Enhancing Prehospital Outcomes for Cardiac Arrest (EPOC)

Mahshid Abir, Stephen R. Dowker, Wilson Nham, Nasma Berri, Sydney Fouche, Christopher D. Nelson, Jane Forman, Michael D. Fetters, Peter Mendel, Timothy Guetterman, Bill Forbush, Robert Neumar, Brahmajee Nallamothu

RAND Health Quarterly, 2023; 10(2):2

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Abstract

Out-of-hospital cardiac arrest (OHCA) is a common, life-threatening event that is a leading cause of death in the United States. However, it is unclear how to design strategies that can be successfully implemented in emergency medical services (EMS) agencies and broader emergency response systems (such as fire, police, dispatch, and bystanders to OHCA events) in different communities to help improve daily care processes and outcomes in OHCA. The National Heart, Lung, and Blood Institute–funded Enhancing Prehospital Outcomes for Cardiac Arrest (EPOC) study lays the foundation for future quality improvement efforts in OHCA by identifying, understanding, and validating the best practices adopted within emergency response systems to address these life-threatening events and by addressing potential barriers to implementation of these practices. RAND researchers developed recommendations covering all levels of the prehospital OHCA incident response and the principles of change management necessary to implement those recommendations.

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Out-of-hospital cardiac arrest (OHCA) is a common, life-threatening event that is a leading cause of death in the United States. Of the approximately 305,800 cases of OHCA treated by emergency medical services (EMS) in 2021, about 91 percent result in death (Cardiac Arrest Registry to Enhance Survival, 2021). An estimated 24 percent of patients survive to hospital admission, and 9 percent are discharged alive (Cardiac Arrest Registry to Enhance Survival, 2021). A 2015 National Academy of Medicine report highlighted substantial regional variations in successful OHCA response and treatment across the United States—specifically, survival rates between communities (Graham, McCoy, and Schultz, 2015).

To improve patient outcomes, it is imperative to understand how EMS agencies treat OHCA in routine clinical practice. The American Heart Association (AHA) recognizes the chain of survival as an operational framework for assessing EMS response to OHCA. This framework consists of six interdependent links:

  • recognition of cardiac arrest and activation of emergency response
  • early cardiopulmonary resuscitation (CPR)
  • rapid defibrillation
  • effective advanced cardiac life support (ACLS)
  • integrated post-resuscitative care
  • recovery (Merchant et al., 2020).

Each link in the chain of survival must be considered when evaluating opportunities for improving EMS care quality for OHCA. When these links are implemented, victims have improved chances of survival. For example, among nontraumatic cardiac arrests witnessed by bystanders and found in a shockable rhythm in 2021, survival was actually 29 percent (Cardiac Arrest Registry to Enhance Survival, 2021).

However, it is unclear how to design strategies that best address these links and can be successfully implemented in EMS agencies and broader emergency response systems (such as fire, police, dispatch, and bystanders to OHCA events) in different communities to help improve daily care processes and outcomes in OHCA. Accordingly, the National Heart, Lung, and Blood Institute (NHLBI)–funded Enhancing Pre-Hospital Outcomes for Cardiac Arrest (EPOC) study lays the foundation for future quality improvement efforts in OHCA by identifying, understanding, and validating the strategies adopted within emergency response systems to address these life-threatening events and by addressing potential barriers to implementation of these practices. These approaches, taken together, form the EPOC strategies described in the study.

Focus of the Study

The findings from the EPOC study were analyzed to produce strategies to improve OHCA survival and care delivery in communities across the United States. The two aims of the EPOC study leading to the strategies were:

  • Aim 1. Identify variations in OHCA survival among EMS agencies and communities.
  • Aim 2. Define system-of-care best practices for OHCA survival.

The study focused on prehospital care in Michigan, particularly those EMS agencies that participated in the Michigan Cardiac Arrest Registry to Enhance Survival (MI-CARES) (Abir et al., 2021). We focused on care in the prehospital setting because this area of care has been shown to vary strongly across communities, and little is known about the impact of different processes of care for OHCA despite its importance.

Methods

This study used a mixed-methods approach. First, a quantitative analysis was performed to stratify high-, intermediate-, and low-performing emergency response systems. Second, we conducted in-depth, semistructured key informant interviews and multidisciplinary focus groups with more than 160 personnel from 911/dispatch, EMS, non-transport fire, and police in nine emergency response systems with high-, intermediate-, and low-survival outcomes to produce and validate our findings. Information from these site visits was then compiled and analyzed using qualitative analysis. Strategies identified from the qualitative analysis were extracted by two researchers into templates organized by different categories relating to the OHCA system of care to inform our strategies. Third, we conducted a literature review of peer-reviewed publications to determine how our findings might be enhanced and refined by the current academic knowledge on the varied issues across the system of care for OHCA. Approaches were deemed applicable for our strategies according to the level of supporting evidence from all of the qualitative and literature review data.

One of the approaches we used to identify best practices was to compare the high-performing emergency medical systems that we visited with the low-performing ones. We started with site visits to high-performing sites and to low-performing sites. Upon completing these site visits, we looked across the interview and focus group transcripts to see what high-performing systems did (and, conversely, low-performing systems did not do). These comparisons helped identify promising OHCA response strategies, especially those that were noted as important for success in high-performing sites and were absent in low-performing sites. Promising practices were also identified in low-performing sites, particularly where they address important barriers to high performance, and some informed the recommended strategies in this report. The two intermediate performing systems were in rural areas with some creative solutions to OHCA response in the setting of poor resources.

Results and Strategies

Findings from the analysis revealed strategies to improve OHCA survival and potential practices to improve care delivery from a system-of-care perspective. We developed a total of 49 strategies covering all levels of the prehospital OHCA incident response and the principles of change management necessary to implement the strategies. These are listed in Table 1. These strategies cover the incident, stakeholder, and system levels. Strategies to improve OHCA outcomes can be adopted by individual stakeholders but are also applicable across the system of care.

Table 1. EPOC Study Strategies

No.CategoryStrategy
Incident level
1Activation phaseUse modern location identification technology to find the emergency.
2Leverage tools to improve recognition of cardiac arrest for public and frontline providers.
3For dispatch centers, conference rather than transfer callers.
4Send responders from different disciplines to reduce response times.
5Dispatch the closest qualified units regardless of jurisdiction.
6Advocate payment models that eliminate or reduce charge on patients for high acuity emergencies.
7Pre-arrival phaseProvide 911 callers with pre-arrival instructions for scene preparation and CPR/automated electronic defibrillator (AED) use.
8Develop processes for dispatch to use in providing updates to responding units as additional information from the scene becomes available.
9Foster the practice of game planning while responding to the scene.
10On-scene phaseProvide high-quality CPR throughout the incident.
11Foster effective on-scene communication and a culture of constructive feedback.
12Adapt the scene or patient positioning to facilitate care.
13Use modern clinical equipment effectively and appropriately.
14Early professional response sub-phaseEncourage aggressive CPR and AED intervention by the first emergency personnel on the scene, including police and non-transport fire.
15For early responders, keep dispatch updated on patient condition and resource needs.
16Full resuscitation team sub-phaseAppoint one responder to manage the logistics of the scene.
17Track the resuscitation team's work in real time using a formal checklist.
18Deploy a sufficient number of qualified personnel to fill necessary roles on scene.
19Send more than one advanced provider to the incident.
20Crews stay on scene and do the work.
21Transport phaseLeverage other first responders to drive the ambulance so multiple EMS personnel can work together in the patient compartment.
22Transport OHCA patients with advanced life support (ALS) units or arrange to meet an ALS unit on the way to the hospital.
23Consider use of ventilators and mechanical CPR devices to offset limitations of care while in-transport.
24Communicate patient information to the receiving hospital in a meaningful way.
25Emergency department handoff phaseProvide structured handoffs in an efficient, standardized manner.
26Facilitate active engagement of all participants in the handoff.
27Debriefing phaseConduct a debriefing after a cardiac arrest event.
28Collect and share information from various sources (i.e., AED recordings, body camera recordings, documentation) and generate reports on all cardiac arrest incidents for quality improvement purposes.
Stakeholder level
29Community factorsImplement community education programs on cardiac arrest recognition, performing CPR, and AED application.
30Invest in public access AED programs.
31Emergency responder trainingCreate a standardized training program for each stakeholder tailored to their specific roles.
32Ensure that recurrent training occurs on OHCA topics.
33Promote cross-training responders in multiple roles.
34Material resourcesInvest in robust grant writing resources.
35Public safety agency cultureEncourage agency leaders to enhance the resuscitation culture of their agencies.
36Public safety agency quality improvementDevelop a structured quality improvement program for cardiac arrest.
System level
37Cultivating community-institution relationshipsEngage with community organizations.
38Cultivating institutional relationshipsEstablish a culture of open communication among institutional stakeholders.
39Maximize the frequency of crew interactions in both emergency and non-emergency settings.
40Interdisciplinary trainingImplement collaborative training opportunities across stakeholders.
41Collective resource managementConsolidate high-cost resources as a mechanism to provide optimal care for the community.
42Regionalization/standardizationEstablish a standardized care protocol for all stakeholders.
43Ensure compatibility of the equipment used across responder groups.
44Interdisciplinary quality improvementProvide feedback on OHCA performance and outcomes to all responder groups.
45Share data in aggregate and review performance jointly.
Change management
46Change managementUnderstand the red tape, financial barriers, and incentives that stakeholders must navigate.
47Involve all stakeholders in changes.
48Implement change in phases.
49Run a trial period and gather feedback on new equipment, policy, etc., before widely disseminating changes.

This research was funded by the National Institutes of Health (NIH) National Heart, Lung, and Blood Institute (NHLBI) and was carried out as a collaboration among researchers from the University of Michigan, within the Quality Measurement and Improvement Program in RAND Health Care, and SaveMiHeart.

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References

  • CARES Surveillance Group, Abir, Mahshid, Sydney Fouche, Jessica Lehrich, Jason Goldstick, Neil Kamdar, Michael O'Leary, Christopher Nelson, Peter Mendel, Wilson Nham, Claude Setodji, Robert Domeier, Hsu Anthony, Theresa Shields, Rama Salhi, Robert W. Neumar, and Brahmajee K. Nallamothu, "Variation in Pre-Hospital Outcomes After Out-of-Hospital Cardiac Arrest in Michigan," Resuscitation, Vol. 158, 2021, pp. 201–207.
  • Cardiac Arrest Registry to Enhance Survival, 2020 Annual Report, 2021.
  • Graham, Robert, Margaret A. McCoy and Andrea M. Schultz, eds., Strategies to Improve Cardiac Arrest Survival: A Time to Act, Institute of Medicine and Board on Health Sciences Policy, 2015.
  • Merchant, Raina M., Alexis A. Topjian, Ashish R. Panchal, Adam Cheng, Khalid Aziz, Katherine M. Berg, Eric J. Lavonas, and David J. Magid, "Part 1: Executive Summary: 2020 American Heart Association Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care," Circulation, Vol. 142, No. 16, Supp. 2, 2020, pp. S337–S357.

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