Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety Events
Eric C. Schneider, M. Susan Ridgely, Denise D. Quigley, Lauren E. Hunter, Kristin J. Leuschner, Saul N. Weingart, Joel S. Weissman, Karen P. Zimmer, Robert C. Giannini
RAND Health Quarterly, 2017; 6(3):1