Download

Download eBook for Free

FormatFile SizeNotes
PDF file 1.1 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.

Purchase

Purchase Print Copy

 Format Price
Add to Cart Paperback33 pages $20.00

A study of consumer knowledgeability about medical care services and its effect on the role consumers might play in decisions affecting resource allocation, especially whether competition and/or cost-sharing strategies should be pursued or whether regulatory strategies are more promising. An important goal of the study was to derive a scale that would permit measurement of the extent of consumer knowledge. Analyses of a ten-item questionnaire administered to nonaged persons showed that consumers are knowledgeable about some areas of medical care and uninformed about others. If a procompetitive medical care strategy is pursued, consumers need to be educated about board certification, staff privileges, and other factors pertinent to choosing a regular source of medical care. Factor analyses indicated that a substantial amount of information from item responses can be summarized in a multi-item scale that is reliable and valid as a measurement of patient sophistication.

This report is part of the RAND report series. The report was a product of RAND from 1948 to 1993 that represented the principal publication documenting and transmitting RAND's major research findings and final research.

This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit www.rand.org/pubs/permissions.

RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.