Mar 1, 2018
Private-sector providers are an increasingly important part of the overall workforce addressing veterans' health needs, but little is known about whether this group is equipped to offer timely access to high-quality care that addresses veterans' unique needs. This report assessed several aspects of how prepared this group of providers is to take on the health needs of the veteran population in New York.
|Add to Cart||Paperback56 pages||$29.50||$23.60 20% Web Discount|
Providers working in the private sector are an increasingly important part of the overall health workforce addressing veterans' health needs. However, very little is known about whether private health care providers are equipped to offer timely access to high-quality care that addresses the unique needs of veterans. Without an understanding of private-sector providers' capacity to treat veterans, training programs to help community providers serve veterans more efficiently might not be targeted to the areas or topics of greatest need.
This report addressed several specific research areas: assessing the demographics, training, and practice characteristics of health care providers in New York; how familiar those providers are with aspects of military and veteran culture; and provider experience with veterans as patients and with the Veterans Health Administration. A six-point definition was used to determine provider readiness: Providers must be accepting new patients, they must be prepared to treat and manage conditions common among the veteran population, they should be using clinical practice guidelines for high-quality care, they should be screening for problems that are common among veterans, they should provide accommodations for those with disabilities or mental health care needs, they should have a basic understanding of military and veteran culture, and they should routinely ask if patients are veterans, service members, or military family members.
The authors determined that while timeliness was not a problem, the number of prepared providers dropped precipitously when factoring in such qualities as familiarity with military culture and screenings for military affiliation or for conditions common among veterans.
Background on Veterans' Health Care in New York State
Characteristics and Capacity of New York State Health Care Providers
Familiarity of New York Providers with the Population of Veterans, Service Members, and Their Families
Experience with VA and VA Community Care
Capacity to Provide High-Quality, Timely, Veteran-Centered Health Care for Veterans
Discussion and Conclusions