Benchmarking of the Use of Personal Advisers in Jobcentre Plus

Christian Van Stolk, Jennifer Rubin, Jonathan Grant

ResearchPublished Nov 1, 2006

This report, which was commissioned by the National Audit Office (NAO), presents the results of a benchmarking study investigating the deployment and management of personal advisers in three employment education companies in the United Kingdom and the Netherlands.

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Document Details

  • Copyright: RAND Corporation
  • Availability: Web-Only
  • Year: 2006
  • Pages: 82
  • Document Number: TR-374-NAO

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Van Stolk, Christian, Jennifer Rubin, and Jonathan Grant, Benchmarking of the Use of Personal Advisers in Jobcentre Plus. Santa Monica, CA: RAND Corporation, 2006. https://www.rand.org/pubs/technical_reports/TR374.html.
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The research described in this report was prepared for the National Audit Office and was conducted by RAND Europe.

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