Cover: Benchmarking of the Use of Personal Advisers in Jobcentre Plus

Benchmarking of the Use of Personal Advisers in Jobcentre Plus

Published Nov 1, 2006

by Christian Van Stolk, Jennifer Rubin, Jonathan Grant

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This report, which was commissioned by the National Audit Office (NAO), presents the results of a benchmarking study investigating the deployment and management of personal advisers in three employment education companies in the United Kingdom and the Netherlands.

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The research described in this report was prepared for the National Audit Office and was conducted by RAND Europe.

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