Kirsten Keller is a senior behavioral scientist at RAND. Her research focuses on talent management and improving organizational effectiveness. Recent projects have focused on hiring and development of the federal civilian workforce, performance evaluation, barriers to recruiting and retention, and effective prevention and response to workplace misconduct. She previously served as associate director of the Workforce, Development, and Health program within RAND Project AIR FORCE. Keller holds a Ph.D. in industrial/organizational psychology from the University of Maryland.

Education

Ph.D. in industrial/organizational psychology, University of Maryland; M.A. in industrial/organizational psychology, University of Maryland; B.A. in psychology, Franklin and Marshall College

Selected Work

  • Keller, Kirsten M., Devon Hill, Jennifer Nevius, Angela K. Clague, Lewis Schneider, Ellen Gracia, Brandon Krueger, Maria C. Lytell, Stephanie Williamson, Makai Ruffin, Louis T. Mariano, and Zhan Okuda-Lim, Evaluating the Impact of Changes to the Air Force Officer and Enlisted Evaluation Systems , RAND Corporation (RR-A3177-1), 2026
  • Keller, Kirsten M., Kimberly Curry Hall, Ginger Groeber, Andrea M. Abler, Adam Givens, and Isabelle Winston, Improving the Civilian Hiring Process in the Department of the Air Force 96th Test Wing, RAND Corporation (RR-A3181-1), 2025
  • Keller, Kirsten M., Ginger Groeber, Philip Armour, Jenna W. Kramer, Shirley M. Ross, Diana Y. Myers, Hannah Acheson-Field, Samantha E. DiNicola, Shreyas Bharadwaj, and Stephanie Williamson, Attracting and Employing Top-Tier Civilian Technical Talent in the Department of the Air Force: A Comparison of Six Occupations with Other Federal Agencies and the Private Sector, RAND Corporation (RR-A987-1), 2023
  • Keller, Kirsten M., Maria C. Lytell, and Shreyas Bharadwaj, Personnel Needs for Department of the Air Force Digital Talent: A Case Study of Software Factories, RAND Corporation (RR-A550-1), 2022
  • Keller, Kirsten M., Sean Robson, Kevin O'Neill, Paul Emslie, Lane F. Burgette, Lisa M. Harrington, and Dennis Curran, Promoting Airmen with the Potential to Lead: A Study of the Air Force Master Sergeant Promotion System, RAND Corporation (RR-581-AF), 2014
  • Keller, Kirsten M., Miriam Matthews, Kimberly Curry Hall, William Marcellino, Jacqueline A. Mauro, and Nelson Lim, Hazing in the U.S. Armed Forces: Recommendations for Hazing Prevention Policy and Practice, RAND Corporation (RR-941-OSD), 2015

Authored by Kirsten M. Keller

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