Changing Bureaucratic Behavior

Acquisition Reform in the United States Army

by Conrad Peter Schmidt

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This study applies a theoretical model of volitional behavior — called the theory of planned behavior (TPB) — to bureaucratic behavior in the Army. Based on information developed through expert interviews, a survey of Army personnel, and the application of the TPB model, it presents a series of comprehensive recommendations on how to improve current implementation efforts.

Table of Contents

  • Chapter One

    Introduction

  • Chapter Two

    The Policy Environment

  • Chapter Three

    Theories of Bureaucratic Behavior

  • Chapter Four

    Explaining Bureaucratic Behavior

  • Chapter Five

    Data Collection

  • Chapter Six

    Understanding Reform Behavior

  • Chapter Seven

    Understanding Reform Attitudes Within the Acquisition Work Force

  • Chapter Eight

    Understanding Subjective Norms Within the Acquisition Work Force

  • Chapter Nine

    Understanding Perceived Behavioral Control Within the Acquisition Work Force

  • Chapter Ten

    Assessing the Role of Training

  • Chapter Eleven

    Improving Implementation of MILSPEC and Standard Reform

  • Appendix

    Analytic Methods

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This project was conducted in RAND's Arroyo Center.

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