Methods and Actions for Improving Performance of the Department of Defense Disability Evaluation System

by Cheryl Y. Marcum, Robert M. Emmerichs, Jennifer Sloan McCombs, Harry J. Thie

Download

Full Document

FormatFile SizeNotes
zip file 1.2 MB

The file(s) provided above are ZIP-formatted archives, which most modern systems can natively unpack. If your computer does not unpack the archive when you double-click it, you may need to use a separate decompression program such as UnZip.

Purchase

Purchase Print Copy

 FormatList Price Price
Add to Cart Paperback252 pages $30.00 $24.00 20% Web Discount

The Disability Evaluation System (DES) is a management tool used by the Department of Defense to determine the disposition of a service member who has a medical condition that calls into question the member's ability to perform his or her duties. The DES exists to evaluate service members with such medical conditions, remove those unable to fulfill their duties, and determine a disability rating for those who are removed. This book focuses on four major research tasks related to improving system performance: developing a basis for assessing DES outcomes, identifying issues of variability in DES policy application, conducting a DES training analysis and presenting recommended changes, and developing a method for continuously monitoring DES performance. As part of their findings, the authors constructed a set of desired system outcomes and from that framework suggest comprehensive training and information management interventions to improve overall system performance. The authors also identify groups of primary DES participants and outline the specific bodies of knowledge and skills the participants require to execute disability policy consistently throughout the military departments.

Table of Contents

  • Preface

  • Figures

  • Tables

  • Summary

  • Acknowledgements

    Acknowledgments

  • Acronyms

  • Chapter One

    Introduction

  • Chapter Two

    Background on the Disability Evaluation System

  • Chapter Three

    Disability Evaluation System Overview

  • Chapter Four

    Issues and Interventions for Achieveing Consistent Policy Application

  • Chapter Five

    Disability Evaluation System Training Analysis and Recommended Changes in Training to Improve System Performance

  • Chapter Six

    Monitoring System Performance

  • Chapter Seven

    Costs and Benefits of Training

  • Chapter Eight

    Conclusions

  • Appendix A

    Overview of the Office of the Under Secretary of Defense and Organizational Responsibility for the Disability Evaluation System

  • Appendix B

    Military Department Interpretations of the Purpose of the Disability Evaluation System

  • Appendix C

    Disability Evaluation System Issues

  • Appendix D

    Example of Goal Fabric Analysis Development

  • Appendix E

    Relating Actions to Objectives

  • Appendix F

    Comparing the Issues-Driven and Purpose-Driven Analytic Approaches

  • Appendix G

    Disability Evaluation System Training Topics for Primary Participant Populations Across Military Departments

  • Appendix H

    Description of Metrics for Assessing Disability Evaluation System Performance

  • Appendix I

    Cost-Benefit Analysis Data

  • Bibliography

The research described in this report was performed under the auspices of RAND's National Security Research Division.

This report is part of the RAND Corporation Monograph report series. The monograph/report was a product of the RAND Corporation from 1993 to 2003. RAND monograph/reports presented major research findings that addressed the challenges facing the public and private sectors. They included executive summaries, technical documentation, and synthesis pieces.

Our mission to help improve policy and decisionmaking through research and analysis is enabled through our core values of quality and objectivity and our unwavering commitment to the highest level of integrity and ethical behavior. To help ensure our research and analysis are rigorous, objective, and nonpartisan, we subject our research publications to a robust and exacting quality-assurance process; avoid both the appearance and reality of financial and other conflicts of interest through staff training, project screening, and a policy of mandatory disclosure; and pursue transparency in our research engagements through our commitment to the open publication of our research findings and recommendations, disclosure of the source of funding of published research, and policies to ensure intellectual independence. For more information, visit www.rand.org/about/principles.

Permission is given to duplicate this electronic document for personal use only, as long as it is unaltered and complete. Copies may not be duplicated for commercial purposes. Unauthorized posting of RAND PDFs to a non-RAND Web site is prohibited. RAND PDFs are protected under copyright law. For information on reprint and linking permissions, please visit the RAND Permissions page.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.