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General Michael D. Ryan, Chief of Staff of the Air Force, initiated a review — the Chief’s Logistics Review, or CLR — in late 1999 to develop improvement options for mitigating wing-level logistics problems. The Air Force conducted this review as a joint effort with the RAND Corporation, choosing RAND to act as its analytic advisor. The objective was to target process and process-enabler shortfalls that limited the logistics community’s ability to meet increasing readiness demands. CLR incorporated a structured methodology focused on identifying process problems and presenting options for their correction. There was active major command participation and a sequential review process. The report presents background information and describes the analytic approach (including RAND’s role in its development) and results of CLR (Phase 1), and it describes how solution options designed to improve wing-level logistics processes were implemented, tested, and then evaluated at selected air bases (Phase 2). Conclusions and specific issues for further consideration are presented, along with insights that should be of value to Air Force logisticians, operators, and planners faced with maintaining the most ready and capable aircraft fleet in the face of new threats and resource environments.

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The research reported here was sponsored by the United States Air Force and conducted by RAND Project AIR FORCE.

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