Improving U.S. Military Accession Medical Screening Systems

Maria C. Lytell, Kimberly Curry Hall, Nelson Lim

ResearchPublished Oct 24, 2019

Responsibility for medically screening enlisted and officer applicants for the armed forces falls on two Department of Defense (DoD) organizations: the U.S. Military Entrance Processing Command (USMEPCOM), which screens mainly enlisted applicants at military entrance processing stations (MEPS) throughout the country; and the Department of Defense Medical Examination Review Board (DoDMERB), which contracts with civilian health care providers to screen officer applicants. Given the inconsistencies and inefficiencies of the two systems, the project team was tasked with exploring how best to reform the medical screening process. After conducting interviews, focus groups, and a workshop with key stakeholders; reviewing documentation on current policies and practices; and examining prior DoD efforts at improvement, the team developed three main courses of action (COAs) to reform the business models used for accession medical screening, considered the potential feasibility of implementing each COA, and identified the COA for a hybrid model of the two systems as presenting the least amount of risk while allowing for simultaneous testing of enlisted and officer applicants across the two systems. Because of the potential for major impacts of implementing the hybrid model COA, the team recommended that DoD conduct a pilot program involving a randomized control trial at four experimental sites in the United States. The program incorporates strategic elements of an accession medical screening system (regardless of business model) described by stakeholders, as well as findings from analyses of organizational and geographic-based features using a RAND-developed geographic information system tool.

Key Takeaways

Stakeholders identified challenges with the current systems:

  • Lack of consistency across MEPS sites and the time required to visit a MEPS for screening are key concerns about the USMEPCOM system.
  • Uncertain quality of reports from civilian providers is a main concern about the DoDMERB system.

Each of the three COAs for reforming the business models of the two systems could have major impacts:

  • A high outsource COA that puts all medical screening under DoDMERB would significantly affect USMEPCOM (as its medical screening function would drop significantly) and DoDMERB (which would need to significantly increase capacity for an influx of enlisted applicants).
  • A low outsource COA that puts all medical screening under USMEPCOM would not have a major impact on USMEPCOM given the size of its current mission, but it would effectively remove DoDMERB from the accession medical mission.
  • The third COA — a hybrid model, in which enlisted and officer applicants can go to DoDMERB or USMEPCOM — would have major impacts on capacity and create new information-sharing requirements.

The third COA is the least risky to adopt:

  • It will not significantly disrupt the organizational structures and staffing of MEPS or DoDMERB.
  • It will allow population cross-flows between systems.
  • It has a template in an existing Marine Corps accession program, although this program may not generalize to other accession sources as it is currently designed.

Recommendations

  • Test the hybrid COA prior to implementation.
  • Use randomized controlled trials at MEPS in four strategic locations (Louisville, Kentucky; Springfield, Massachusetts; San Diego, California; and Cleveland, Ohio).
  • Consider expanding an existing Marine Corps program to other accession sources if the pilot program is too costly.

Topics

Document Details

Citation

Chicago Manual of Style

Lytell, Maria C., Kimberly Curry Hall, and Nelson Lim, Improving U.S. Military Accession Medical Screening Systems. Santa Monica, CA: RAND Corporation, 2019. https://www.rand.org/pubs/research_reports/RR2780.html.
BibTeX RIS

This publication is part of the RAND research report series. Research reports present research findings and objective analysis that address the challenges facing the public and private sectors. All RAND research reports undergo rigorous peer review to ensure high standards for research quality and objectivity.

This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit www.rand.org/pubs/permissions.

RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.