Project
Violent and antisocial behaviour at football events
Dec 11, 2018
This case study seeks to examine the role of volunteers in the successful delivery of major sporting events, with a particular focus on their contribution towards maintaining public safety and facilitating positive fan behaviours. We also explore some of the key motivators for volunteers, which organisers should take note of and respond to in order to ensure that volunteers stay engaged over the course of an event.
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This case study seeks to examine the role of volunteers in the successful delivery of major sporting events, with a particular focus on their contribution towards maintaining public safety and facilitating positive fan behaviours. Given the importance of volunteers to these efforts, we also explore some of the key motivators for volunteers, which organisers should take note of and respond to in order to ensure that volunteers stay engaged over the course of an event. The case study also briefly considers the challenges of and opportunities for building a legacy of volunteering after an event has finished, and concludes with some key lessons for the 2022 World Cup in Qatar.
The research described in this report was commissioned by Qatar University and conducted by RAND Europe.
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