Analyzing the Operation of Performance-Based Accountability Systems for Public Services

Frank Camm, Brian M. Stecher

ResearchPublished Jul 14, 2010

Cover: Analyzing the Operation of Performance-Based Accountability Systems for Public Services
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Empirical evidence of the effects of performance-based public management is scarce. This report describes a framework used to organize available empirical information on one form of performance-based management, a performance-based accountability system (PBAS). Such a system identifies individuals or organizations that must change their behavior for the performance of an activity to improve, chooses an implicit or explicit incentive structure to motivate these organizations or individuals to change, and then chooses performance measures tailored to inform the incentive structure appropriately. The study focused on systems in the child-care, education, health-care, public health emergency preparedness, and transportation sectors, mainly in the United States. Analysts could use this framework to seek empirical information in other sectors and other parts of the world. Additional empirical information could help refine existing PBASs and, more broadly, improve decisions on where to initiate new PBASs, how to implement them, and then how to design, manage, and refine them over time.

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  • Copyright: RAND Corporation
  • Availability: Available
  • Year: 2010
  • Print Format: Paperback
  • Paperback Pages: 56
  • Paperback Price: $20.00
  • Paperback ISBN/EAN: 978-0-8330-5004-5
  • Document Number: TR-853

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Camm, Frank and Brian M. Stecher, Analyzing the Operation of Performance-Based Accountability Systems for Public Services, RAND Corporation, TR-853, 2010. As of October 3, 2024: https://www.rand.org/pubs/technical_reports/TR853.html
Chicago Manual of Style
Camm, Frank and Brian M. Stecher, Analyzing the Operation of Performance-Based Accountability Systems for Public Services. Santa Monica, CA: RAND Corporation, 2010. https://www.rand.org/pubs/technical_reports/TR853.html. Also available in print form.
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The research described in this report was conducted within RAND Education, a unit of the RAND Education, under a grant from a private philanthropic foundation.

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