Rosa-Elena Garcia is an associate survey director at the RAND Corporation. She has over 20 years of experience in small to large scale data collection efforts and has worked on several multi-year, multi-site health evaluation studies (e.g., ICICE, Hablamos Juntos, Chronic Kidney Study, Worksite Teen Sex Education Program, Medicare Cardiovascular Risk Reduction Study) as well as numerous CAHPS studies. Garcia has coordinated small to large data collection efforts using both qualitative and quantitative methods including focus groups, cognitive interviews, face-to-face individual and group interviews, mail-, web-, and phone surveys, as well as coordinated field studies in various sites (worksites, clinics, community settings, neighborhoods). She has extensive experience working with multicultural patient populations, including Medicare and Medicaid beneficiaries and non-English speaking populations. She has over 15 years experience on CAHPS, where she worked on Spanish translation, cognitive testing, and managing four large-scale, multi-mode test experiments for hospital CAHPS, pediatric CAHPS, ACO-CAHPS, and nursing home CAHPS. Recently Garcia led on-site recruitment efforts of over 100 health care facilities, and oversaw data collection efforts on three large CAHPS project (HCAHPS, EDPEC, and MA-PDP CAHPS) involving large sample sizes ranging from 5,000 to 25,000 respondents and complex sampling. In addition to these studies, she has worked on other CMS and/or AHRQ funded studies that involve recruiting and surveying patients with chronic care conditions (PROMIS Multi Chronic Care Study) or in post acute care studies (IMPACT Act 2014).
Garcia earned her M.P.H. in community health services from the University of California at Los Angeles.