Rosa-Elena Garcia (she/her) is an associate survey director at the RAND Corporation. She has over 25 years of experience in small- to large-scale data collection efforts and has worked on several multi-year, multi-site health evaluation and RCT studies (e.g., ICICE, Hablamos Juntos, Chronic Kidney Study, Worksite Teen Sex Education Program, Medicare Cardiovascular Risk Reduction Study) as well as numerous CAHPS studies. Garcia has coordinated data collection efforts using both qualitative methods (including focus groups, cognitive interviews, face-to-face individual and group interviews) and quantitative methods including mail-, web-, and phone surveys, as well as coordinated field studies in various sites (worksites, schools, clinics, community settings, neighborhoods). She has extensive experience working with multicultural patient populations, including Medicare and Medicaid beneficiaries and non-English speaking populations. She has over 15 years experience on CAHPS, managing Spanish translation, cognitive testing, and multiple large-scale, multi-mode test experiments for various CAHPS efforts (e.g. hospital, pediatric, ACO-CAHPS, hospice, and nursing home CAHPS). Recently Garcia led on-site recruitment efforts of over 100 health care facilities, and oversaw data collection efforts on three large CAHPS projects (HCAHPS, EDPEC, and MA-PDP CAHPS) involving large sample sizes ranging from 5,000 to 32,000 respondents and complex sampling and also led recruitment efforts of health care facilities for other large mode experiments. She has worked on other CMS, NIH, PCORI and AHRQ funded projects involving frail elderly and individuals with chronic care conditions and also difficult to reach populations.
Garcia received her M.P.H. in community health sciences from UCLA.