Higher education institutions often compete for top scholars, students, and donors, while trying to increase visibility and reputation. Strategic planning can help universities maintain stability and respond constructively to external threats. Our experiences supporting strategic planning efforts, and the literature that has influenced our practices, have identified factors that promote or impede planning process success.
Getting the Most Out of University Strategic Planning
Essential Guidance for Success and Obstacles to Avoid
Download Free Electronic Document
| Format | File Size | Notes |
|---|---|---|
| PDF file | 0.5 MB | Use Adobe Acrobat Reader version 10 or higher for the best experience. |
Research Question
- What are the most challenging and important aspects of strategic planning?
Higher education institutions often find themselves in a competitive marketplace, looking to attract highly respected scholars, top-tier students, and donors, as well as to increase their visibility and reputation. In such an environment, strategic planning — which Crittenden defines as "attempt to systematize the processes that enable an organization to achieve goals and objectives" (2000) — can help universities maintain stability in a changing situation and respond constructively to increasing competition or external threats. Our experiences supporting universities in their strategic planning efforts, and literature that has influenced our practices, have identified factors that drive success — and create obstacles — in the planning process.
Key Findings
Goals can address internal or external demands.
- Strategic planning proceeds more smoothly and successfully when the strategic planning process is oriented to satisfy specific motivations.
Broad goals should guide the planning process.
- One approach to achieving goals is to emphasize linear flow, breaking down higher objectives to departmental and sectional objectives.
- Another approach is to coordinate action toward more abstract shared goals without breaking down objectives specifically from one level to the next.
Strategic planning efforts benefit from clear, formal processes.
- These must not become a mechanical bureaucracy that strangles creativity.
- Planning processes should limit the number of key performance indicators to help managers focus on the most important information.
Organizational units cannot play their role in strategic planning successfully unless universities engage and empower planners and implementers.
- Faculty buy-in is vital.
Resources must be aligned to the strategic plan.
- Universities may have trouble formulating strategies feasible within their resources.
- Implementing the plan well requires alignment of budgets and expenditures with the objectives of the plan.
Recommendations
- Begin with a clear understanding of the motivation for planning.
- Institute clear, formal processes to organize the planning effort, but don't allow them to strangle it.
- Maintain leadership focus on the big picture.
- Engage and empower middle management and staff from the beginning, but channel input and efforts toward the institution's major goals.
- Realign existing resources and cultivate new ones to fully support the plan.
The research reviewed in this perspective was conducted within RAND Education, a division of the RAND Corporation.
This publication is part of the RAND Corporation Perspective series. RAND Perspectives present expert insights on timely policy issues. All RAND Perspectives undergo peer review to ensure high standards for quality and objectivity.
This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit www.rand.org/pubs/permissions.
The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.