Implementing the Hypercube Queueing Model in the New Haven Department of Police Services

A Case Study in Technology Transfer

by K. Chelst

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A description of a technology transfer project carried out between The New York City-RAND Institute and the New Haven Department of Police Services (NHDPS). The goal of the project was to provide the NHDPS with the capability of using a model, known as the Hupercube Queueing Model (see R-1238 and R-1493), to evaluate alternative designs for police patrol beats. The description of the transfer process focuses on the process of collecting the data required by the model and analyzing the model's output. It includes illustrations of how various policy issues can be addressed by varying the model's input parameters. Also included is a discussion of the results that were obtained when the hypercube model was used to evaluate one of New Haven's existing deployment plans, and the current status of the model's use in New Haven.

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