Define-Measure-Improve

The Change Methodology That Has Propelled the Army's Successful Velocity Management Initiative

by John Dumond

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Excerpt: Velocity Management (VM) — a term coined by logistics analysts at the RAND Arroyo Center and adopted by the U.S. Army — brings a new way of doing business to U.S. Army logistics. By combining a renewed focus on the customers of the logistics system with a powerful improvement methodology, in just a few years Army logisticians have achieved dramatic and continuous performance gains in key logistics processes.

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