Download eBook for Free

Full Document

FormatFile SizeNotes
PDF file 0.4 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.

Summary Only

FormatFile SizeNotes
PDF file 0.1 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.


Purchase Print Copy

 Format Price
Add to Cart Paperback82 pages $21.00

An organization must make decisions along two dimensions of goals: effectiveness and efficiency. Goals may be in conflict if the organizational structure that fixes stakeholder decisionmaking leads some parts of the organization to focus on effectiveness, without considering efficiency, and other parts to focus on efficiency, without considering effectiveness. There is a potential tension between effectiveness and efficiency. The authors discuss the relationships among stakeholders involved in manpower, personnel, and training processes for managing the U.S. Navy information systems technician rating. The authors recommend that U.S. Navy leadership be cognizant of the goal orientation and strategy of organizations in order to assess whether those goal orientations are the most appropriate for organizations. Further, awareness of differing goal orientations can facilitate interactions by bringing explicit awareness of differing stakeholder strategies. The authors' recommendations are specific to the U.S. Navy information technician community but might also apply to other U.S. Navy communities.

The research described in this report was prepared for the United States Navy. The research was conducted within the RAND National Defense Research Institute, a federally funded research and development center sponsored by the Office of the Secretary of Defense, the Joint Staff, the Unified Combatant Commands, the Navy, the Marine Corps, the defense agencies, and the defense Intelligence Community.

This report is part of the RAND technical report series. RAND technical reports may include research findings on a specific topic that is limited in scope or intended for a narrow audience; present discussions of the methodology employed in research; provide literature reviews, survey instruments, modeling exercises, guidelines for practitioners and research professionals, and supporting documentation; or deliver preliminary findings. All RAND reports undergo rigorous peer review to ensure that they meet high standards for research quality and objectivity.

This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit

RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.