An Evaluation of U.S. Military Non-Medical Counseling Programs
Oct 23, 2017
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The U.S. Department of Defense (DoD) provides short-term, confidential, solution-focused counseling for personal and family issues that do not require treatment through the military health system. These services, called non-medical counseling within DoD, address a breadth of problems, such as stress management, relationship tensions, grief, and deployment-related separation and reintegration. RAND evaluated whether non-medical counseling provided through the Military and Family Life Counseling (MFLC) and Military OneSource programs was beneficial to participants and whether the benefits differed by problem type or client characteristics. The results from this study, though not causal, suggest that the programs are largely effective. The small but important proportion of participants who did not report improvement with counseling suggests that the program would benefit from providing additional support, guidance, and training for counselors, particularly for child-related concerns.
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