End-of-Pilot Assessment of the U.S. Army's Consolidated Recruiting Program
ResearchPublished Jun 15, 2022
The Army conducted a pilot test of a program in which recruiters were authorized to recruit individuals into any of its three components. This report provides an analysis of the effects that consolidated recruiting efforts had on the ability of recruiters to attract and place qualified candidates; a determination of the extent to which consolidating recruiting efforts affected efficiency; and a discussion of challenges experienced by recruiters
ResearchPublished Jun 15, 2022
The Fiscal Year (FY) 2017 National Defense Authorization Act (NDAA) mandated a pilot test of a program in which Army recruiters were authorized to recruit individuals into any of the three components and to receive credit for an enlistee for a period of not less than three years.
This report provides the following: details about the design of the pilot test; a three-year analysis of the effects that consolidated recruiting efforts had on the ability of recruiters to attract and place qualified candidates; a determination of the extent to which consolidating recruiting efforts affected efficiency; and a discussion of challenges associated with a recruiter working to recruit individuals to enlist in a component in which the recruiter may not have served and of the satisfaction of recruiters with the pilot program.
Overall, the program's effects on contracts and efficiency were small and not statistically meaningful. Given the absence of statistically or substantively meaningful effects on contract production or recruiting efficiency, as well as certain stakeholder concerns, the Army decided to terminate the pilot program after the third year.
Weaknesses in the implementation of the program are highly likely to have contributed to the absence of meaningful differences in production between the test and comparison sites. But on balance, considering the organizational and operational changes required and related costs, the study team concluded that it is not likely that the Army can, particularly in the near term, overcome the challenges to launch a successful cross-component recruiting program.
The research described in this report was sponsored by the Assistant Secretary of the Army, Manpower and Reserve Affairs and conducted by the Personnel, Training, and Health Program within the RAND Arroyo Center.
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